Frequently asked questions:

• Which phone number do I need to enter?
Please ensure that you enter the same phone number you used to make the payment.
• I did not receive a PIN code.
If you are accessing mobile-info.cc from your mobile phone, you might be directly logged in to the platform without having received a PIN code. In any other case, please make sure that the provided phone number is correct, that your mobile phone is turned on, and that you have a signal.
• I am unable to log in.
Please ensure that you have entered the same phone number you used to purchase the goods or services.